Accessibility statement for Stop.Swap.GO!
This accessibility statement applies to stopswapgo.co.uk.
This website is run by Essex County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
change colours, contrast levels and fonts
zoom in up to 400% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
Images that depict maps have no suitable alternative for those who rely on assistive technologies
The page titles of each page are the same making it difficult to understand where you are on the website if you require the help of assistive technologies
Some links on the homepage are labelled differently but go to the same location – “60-day challenge”
The navigation across the site is not consistent, when navigating the school section, the navigation changes
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email the Equalities and Partnerships Team at ECC.Equalities@essex.gov.uk.
We’ll consider your request and get back to you in 20 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, email the Accessibility Team at email@example.com.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.
Our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.
Technical information about this website’s accessibility
Essex County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Some non-text content, such as images, has no alternative or description that helps visually impaired users to understand the purpose of the content. This fails WCAG 2.1 success criterion 1.1.1 (Non-text content). We plan to add text alternatives for all images by 1 July 2021. When we publish new content, we’ll make sure our use of images meets accessibility standards.
The same page title is used for all website pages meaning assistive technology users may find it difficult to know what page they’re on. This fails WCAG 2.1 success criterion 2.4.2 (Page Titled). We plan to ensure all page titles are descriptive of the page content by 1 July 2021.
The website navigation bar options are different depending on what area you visit (StopSwapGO! or Getting to school). This fails WCAG 2.1 success criterion 3.2.3 (Consistent navigation). We plan to ensure there is one, consistent navigation across the site by 1 July 2021.
What we’re doing to improve accessibility
We are always looking to improve accessibility and are looking to create accessible solutions to the current accessibility issues. We hope to resolve all the known issues by 1 July 2021.
Preparation of this accessibility statement
This statement was prepared on 14 August 2020. It was last reviewed on 15 December 2020.
This website was last tested on 6 November 2020. The test was carried out by Essex County Council.
We selected a sample of pages based on the templates used by the website. This included the homepage, content pages, pages with forms and pages with non-text content. The sample was selected as the widest representation of content and functionality on the website using the WCAG evaluation methodology.